It normally finishes with a message that they are working on the problem and will get back to you within 24 hours, needless to say this does not happen, Bottom line if you want to stream forget this provider. There are ads for its referral program, for example, at the top of the Dashboard section when connected to the VPN.
I suppose the social media links make it easy to try and get customer service help, but to my eyes they make the whole app look, well, cheap. I found that it would often freeze up or stall my system for a second, with that disappearing taskbar annoyance you sometimes see in Windows.
PureVPN has a refund policy, but be careful. Do you opt for bit encryption at the risk of lower VPN speeds or are you willing to lower that bar for increased speed?
We saw similar first-time setup options from Romania-based CyberGhost. All these modes are similar in appearance after selection.
Then I tried again. The ideal balance is known only to you, as a user.
Once you select the correct mode for your usage, you will have excellent results. Their customer support is worthless and they don't seem to care.
Really helpful and appreciated. Support person forwarded me over to the same person that said BYE on the chat.
File sharing is allowed only in specific country locations, but that number is surprisingly broad at I didn't want any solutions they may have had on offer, I wanted them to cancel future payments on my account I was on a biennial subscription and had already paid for those two years. Top vpn service providers review note that coin payments are Nonrefundable.
How can one hand over logs that supposedly do not exist? After several attempts, I finally gave up and initiated the chat support.
And again. To keep up the quality content on our website, we only accept user reviews that provide valuable information for our visitors. This address is either a virtual location via some of kind of mailing service, or a shared office space, as a number of other companies use the same address.
There is absolutely no way to see what payment method is currently being used within your PureVPN account info, and the only way to cancel their service is to submit a form.